Who are we?
ECC Freight Forwarding Limited is a private limited company registered in England and Wales (Company Number 15793653). For the purposes of this privacy policy ECC Freight Forwarding Limited is the ‘Data Controller’ and assumes that role under UK and European Law.
ECC Freight Forwarding Limited is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the contact form:
Information you provide through the website If you fill in our contact form, you provide us with some details: First Name (required) Last Name (required) Email address (required) Phone number Message
Your email address, or phone number if provided, will be used to contact you to directly answer your general enquiry and in future to share any news or updates related to your enquiry. Our processing basis for this communication is consent, which you will be requested for at the time you submit the form.
How long do we hold data for?
ECC Freight Forwarding Limited only retains data for as long as it is strictly required. This means data that you provided through the sign up form will be held for as long as you want to be contacted about our news and products. You can opt out of communications at any time and your data will be held for 12 months and then deleted in accordance with our data policy.
Who has access to your data?
ECC Freight Forwarding Limited will not sell or rent your information to third parties, and we do not share information for marketing purposes with any third parties. ECC Freight Forwarding Limited may share data with 3rd party suppliers working on our behalf – this includes contractors, agents and other subcontractors who work for ECC Freight Forwarding Limited to provide services and complete tasks for the delivery of our service. Where such a relationship is in place there are contractual safeguards in place to protect your information. ECC Freight Forwarding Limited will only share data that is relevant to the tasks being completed and to the delivery of service to you, and where possible the data will be anonymised. None of these organisations and individuals are permitted to use the data for any other purpose.
At any time you will be free to remove consent by contacting us at [email protected]
How will we keep your data secure?
All of our services run over HTTPS using TLS ensuring data transmitted between the website and our servers is secure. We take lengths to ensure that the network environment in which the website is hosted is kept secure by following best practices and ensuring that security updates are applied in a timely fashion.
How do we support your rights?
We will not contact you for marketing purposes by email unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: [email protected] or using the unsubscribe link in emails.
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at [email protected]
You have the right to ask for a copy of the information ECC Freight Forwarding Limited holds about you. We will provide any information free of charge, please email [email protected] with a copy of a valid ID (passport or driving license).
Right to remove consent
Where we rely upon your consent to perform data processing we allow you to revoke the previously granted consent by contacting us at [email protected] whereupon we will comply with your request.
Use of cookies
Like many other websites and apps, ECC Freight Forwarding Limited uses cookies. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better, more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
First-party cookies set for other services
Google Analytics - Our site uses Google Analytics, a web analytic service provided by Google, Inc. Google Analytics uses javascript ad cookies to help us analyse how visitors use the site. For more information on Google Analytics cookies, visit www.google.com/policies. To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. This allows you to download and install a Google Analytics cookie-free web browser. _gat _ga _gid
CloudFlare - Used by the content network, Cloudflare, to identify trusted web traffic. __cfduid __cfruid
Review of Policy
We regularly review our policies – the last review of this policy was undertaken in August 2024.
Contact Us
We can be reached with any inquiries by either email or phone: Email: [email protected]
ECC Freight Forwarding
PO Box 536
St Helens
WA10 9NB